Legal
Privacy Policy
Last updated: January 1, 2025
1. Introduction
BuilderCloud ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and services (collectively, the "Service") at buildercloud.in.
2. Information We Collect
We collect information that you provide directly, including name, email address, phone number, company name, and any messages or content you submit. We also collect usage data automatically, including IP address, browser type, device information, pages visited, and interactions with the Service. For billing purposes, we collect payment information which is processed through secure third-party processors.
3. How We Use Your Information
We use collected information to provide, operate, and maintain the Service; process transactions; send administrative communications; respond to inquiries and support requests; analyze usage patterns to improve our products; comply with legal obligations; and prevent fraud and ensure security.
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist in operating the platform, subject to confidentiality agreements. We may disclose information when required by law or to protect our rights or the safety of users.
5. Data Security
We implement industry-standard security measures including encryption in transit (TLS), encrypted data storage, access controls, and regular security audits. While we take reasonable measures to protect your information, no method of electronic transmission or storage is 100% secure.
6. Data Retention
We retain your personal information for as long as necessary to provide the Service and comply with legal obligations. Upon account termination, we will delete or anonymize your data within 90 days, except where retention is required by law.
7. Cookies
We use cookies and similar tracking technologies to improve user experience, analyze usage, and remember preferences. You can control cookie settings through your browser settings, though disabling cookies may affect Service functionality.
8. Your Rights
You have the right to access, correct, or delete your personal information. You may also request a copy of your data or ask us to restrict its processing. To exercise these rights, contact us at contact@buildercloud.in.
9. Children's Privacy
BuilderCloud is not directed to children under the age of 18. We do not knowingly collect personal information from minors. If you believe we have collected information from a minor, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify registered users of material changes via email or through the platform. Continued use of the Service after changes constitutes acceptance of the updated policy.
11. Contact Us
For any questions regarding this Privacy Policy or our data practices, please contact us at contact@buildercloud.in or visit our Contact page.